Reserving and Requesting Items

It is possible to reserve items which are currently on loan, or request items which are currently available for postal loans or putting aside for collection. It is not possible to reserve or request items without being logged in.

Reserving items

To reserve an item which is on loan:

• Search for the item and display the record in the Detailed results screen.
• Click the Reserve button.
• If there are multiple copies which can be reserved, you will be presented with a selection: tick the copy(s) to include in the reservation.
• If the reservation has been accepted, a confirmation message will be displayed.
• Click Continue to return to the Results page.

If the reservation could not be placed (for example, if the item is not on loan), you will see a message to this effect, and should click OK to return to the Results page.

Booking items

To book an item:

• Search for the item and display the record in the Detailed results screen.
• If it is possible to book an item, the Place booking button will be present. Click it to open the Booking planner.
• If there are multiple copies, each will be displayed on a separate row in the planner. To change the display to show the full calendar for any of the copies listed, click anywhere in the row for that copy. The button to the right of the 'Clear booking' button will be labelled with the accession number selected. Click the button to display the calendar for this accession only.
• To create a booking, click New Booking, then click in the box for the date on which you wish the booking to start, then click on the date you wish the booking to end. The boxes for the selected dates will be filled in in green in the booking planner and the start and end dates will be automatically entered in the Start date and End date boxes below.
• Click OK to place the booking.

Requesting items

To request item(s):

• Search for the item(s) and display the results in either the Summary or Detailed Results screen.
• If you do not wish to request all items in the search results, then select (tick) the items you wish to request. If you wish to request items from more than one search, save the required items to a saved list first then select Request when viewing the saved list.
• Click the Request button to display the Email form. The items included in the request will be displayed below the form.
• Enter your email address in the From (email address) box.
• Select the request type required in the Subject box, adding further details in the Message box as required.
• Click Send to send the request to the library.

Reserving items for other readers

Library staff logins with the appropriate permissions can reserve items for other readers, as follows:

• Search for the item and display the record in the Detailed results screen.
• Click the Reserve for button.
• Enter the code of the reader for whom the reservation is to be placed in the Enter reader code box.
• In the Reservation Expiry box enter the date the reservation will expire if an item has not been allocated to it. Click the calendar button to display a calendar from which the relevant date can be selected.
• Click OK to place the reservation.

If the reservation could not be placed (for example, if the item is not on loan), you will see a message to this effect, and should click OK to return to the Results page.